Frequently Asked Questions.
1. Am I eligible for Rebates?
Being an Accredited Practising Dietitian (APD) we are able to provide rebates through Medicare and some Private Health funds:
Medicare: Rebates through medicare are currently $55.10 per session and can be obtained with a referral from your GP as part of a Chronic Disease Management Plan or Eating Disorder Plan.
Private Health: Depending on your level of cover your rebate will vary. Please contact your health fund to establish your potential rebate.
2. How do I claim my rebate?
At the end of session you will be required to provide full cost. If possible, automatic rebate claiming will allow your rebate to be deposited to you with 3-5 business days after session. If this is not possible at time of payment you will be notified, and in this case, the invoice we provide will allow you to claim with your relevant provider. Ensuring you details are up to date with Medicare will help with efficient claiming.
3. Do you Bulk Bill?
The prices for appointments reflect the time and skill your dietitian will provide in session. These fees also entail pre and post session preparation of care, ongoing practitioner development, resource development and communication with your supporting health care team. Due to this specialised and personalised service provided Bulk Billing is currently not available. If you require Bulk Billing please speak with your GP to ensure you are referred to a relevant service.
4. If I have a referral from my GP how much will my sessions cost?
The current rebate for dietetic services with Medicare is $55.10. At present gap only payments are not available and so full payment is required with potential rebates available. With referral this would mean your initial session would have a 'gap' fee of $74.90 and review sessions (if available on referral) would have a gap fee of $34.90.
5. How do I make an appointment?
You can contact the clinic on 0421 499 706 or click 'BOOK NOW' through the website and book in online.
6. Will I be weighed during my session?
Being a weight neutral practise we do not take weights routinely. Your dietitian may recommend a weight be taken if it would be valuable to your care and consent is given, alternatively you may request it yourself. Weights will never be mandatory.
7. How do I know if your services are right for me?
We are all learning and navigating this world together. This question is one only you will be able to truly answer. Being trauma informed, weight neutral and working within a high consent process we do everything we can to make you feel safe and take the next step with your health care. We also acknowledge you are in control of your healthcare and we are also here for when you are ready. If you are unsure, you are always welcome to get in touch through the website or phone through to find out if we are the best fit for you.